Information about SimpleLots

How it works

Frequently Asked Questions

What can I buy on Simplelots? is a marketplace for both buyers and sellers. does not keep items in stock or sell items directly. The items you see on are from people who have listed them for sale. We monitor the marketplace to ensure that only reliable and professional sellers are included.

How do I cancel my order?

If you mistakenly purchased an item, visit your transactions as soon as possible to
see if your order can be canceled. 

How do I track my order?

All orders included in your inbox alongside with any communication between buyers and sellers. Its the mail icon on top. Select your order in your transactions page. Tracking information is provided by the seller. Typically sellers will provide tracking within 3 days. If you would like to know earlier just message the seller.

Does Simplelots have a shopping cart?

There is no shopping cart on Items must be purchased individually by clicking the Buy Now button which will redirect you to Paypal for shipping info and checkout.

Can I combine shipping on multiple items?

There is no combined shipping on because each item you purchase will likely come from a different individual seller and will ship separately.

What payment methods are accepted? Can I pay with PayPal? accepts all major credit cards and Paypal.

Signing up for a PayPal account is now optional. This means you can complete your payment first, and then decide whether to save their information in a PayPal account for future purchases.

What does do to keep the marketplace secure?

We monitor the marketplace carefully so that only reliable buyers and sellers are included. Sellers who form a pattern of not fulfilling sales are removed. We also work closely with Paypal to protect from fraudulent orders.

Do shipping prices reflect shipping only in the US. 
Yes. If you wish to purchase and are a buyer located outside the US you will be invoiced the shipping difference via Paypal by the seller.

If you need items shipped internationally we recommend

With Shoptomydoor you save up to 80% on shipping cost. Our magic is easy.
  • With your free US address, you can shop from as many stores as possible.
  • Save on minimum shipping charges when we combine all items and ship in one package.
  • On top of this, we pass our over 70% discount from DHL/Partner airlines direct to you.

Buying on

  • All lots that are live are available to purchase and in stock. If they are out of stock the lot will be removed.
  • After a purchase is made a request is sent to the seller in which the seller accepts to initiate the sale and the transfer of funds from "Buyer" to "Seller".
  • If the transaction is not accepted within 3 days, the transaction is canceled and no money is transferred. Once accepted, the money (minus PayPal's payment processing fee) is transferred to the seller's PayPal account. 
  • Both parties get a receipt of the transaction via email.
  • If buyers have any questions on shipping timeframe, tracking numbers, questions or updates they can contact the seller directly through the transaction. (Please do not exchange any personal info such as email, phone numbers other websites)

Selling on

Sellers need a PayPal business account. This is required in order to process credit card payments from non-PayPal users. If you don't have a business account, upgrading your existing account or creating a new PayPal Business account is quick and free of charge. There are no additional costs involved.

To upgrade to a PayPal business account, go to If you are an individual, just enter your own name when PayPal asks for a "business name".

Transaction Status Descriptions

Preauthorization - Buyer has agreed to purchase, seller needs to confirm as next step. Once confirmed the funds are transferred from the buyers paypal to the sellers paypal account. The transactions status is updated to "Paid". Seller may also "Reject" if they are out of stock and needs to take the lot down.
Paid - Seller must ship the goods to the seller and communicate with the buyer with tracking details. 
Rejected - Seller is unable to fulfill request. No funds are transferred between buyer and seller. 
Complete - Transaction is now complete. Buyer has received goods and are as described.
Cancelled - Buyer wishes to dispute the purchase or has an issue with the items. The seller and buyer both should communicate on how to resolve the issue. Allow sellers to resolve an issue before leaving negative feedback. If a mutually beneficial resolution has not been established the buyer may open a Paypal dispute to have it resolved through the payment processor.

What are the differences in Product Conditions listed on the listing.

  • New
    New assets are in original packaging and possess all of the characteristics, qualities and features as advertised by the manufacturer.

    Traditionally, they are overstock items that were never offered for sale in a retail environment or used in any way.
  • New (Open Box)
    These are like new items but may have damage to retail packaging or may come in standard bulk packaging. They still come with the accessories and were never used. They may have been oped to be tested for full functionality.

  • Refurbished
    Refurbished assets are used, but have been inspected, tested and restored to fully working condition. They rarely come in their original packaging and seldom contain any documentation or any additional parts and/or accessories.

    Due to their operational history, refurbished assets possess noticeable cosmetic defects and/or blemishes, including but not limited to dents, scratches and signs of age.

  • Returns
    Returned merchandise were assets sold to a customer, who then either physically brought the item back to a store or mailed it to a specified location. Reasons for returning a product may not have any correlation to its utility (i.e., size, color, model, etc.), and as a result may be in fine working order.

    The majority of returns, however, do have some operational and/or cosmetic problems. Depending on a company's return policy, these items may also reflect a measurable amount of use. In addition, since most of these items are sent through a reverse supply chain (e.g. from a customer back to a store or a centralized warehouse), they can show signs of further handling.

    They generally do not come in their original packaging and often do not have any of the advertised documentation or additional parts and/or accessories. Accordingly, returns can exhibit a wide range of individual product and package conditions that can differ substantially from the original manufacturing.

  • Shelf Pulls
    Shelf pulls were assets previously available for sale in a retail environment, but were never sold. They usually possess one or more price tags and/or stickers, indicating multiple markdowns and have been exposed to appreciable customer contact.

    In addition, since most of these items are sent through a reverse supply chain (e.g. from a retailer back to a centralized warehouse), they can show signs of further handling. Accordingly, Shelf Pulls may exhibit a wide range of individual product and package conditions that can differ substantially from the original manufacturing.

  • Used
    Used assets were previously sold, put into use and possess noticeable cosmetic defects and blemishes, including but not limited to dent, scratches and signs of age. Since these assets are usually pulled from a working environment, they rarely come in their original packaging and rarely contain any documentation, additional parts and/or accessories. They are minimally tested to meet the basic requirements of functionality, and therefore may not be in optimal working condition as they may require additional maintenance and repair.

  • Salvage
    Salvage assets have been identified as defective for reasons concerning their functionality, appearance or both. Salvage assets usually can only be used for parts and are therefore recommended for professional buyers specialized in repairs or resale parts.